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FreshBooks Review 2025 Pros & Cons, Cost, and Features

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Additionally, we found it easy to duplicate and modify past invoices instead of creating new ones from scratch. Based on our years of testing accounting software, we believe FreshBooks’ invoicing features surpass those of competitors such as Xero and QuickBooks, which aren’t as intuitive. FreshBooks offers a range of onboarding assistance, especially if you choose their Select plan. This plan comes with custom onboarding and a dedicated account manager to help you navigate the initial setup. They’ll guide you through the features and ensure you’re freshbooks review getting the most out of the software.

Payments

Both platforms offer a 30-day free trial so you can try out the software before you commit to purchasing a package. FreshBooks and Ramp both offer expense tracking, accounting, and various integrations. However, Ramp has more expense management-focused tools than FreshBooks, such as expense policies, spend control, and real-time reporting.

  • FreshBooks guarantees that your data is secure and automatically backed up to ensure reliability.
  • Below, you can see exactly how our testing and scoring work across eight criteria.
  • However, keep in mind that the software is missing important features.
  • It’s not fussy or cluttered, and anytime you want to start using a new feature, there’s a quick start guide with arrows and instructions.

Additionally, the platform’s robust project management tools are perfect for service-based businesses that need to track time and manage projects efficiently. Users can even track time and send invoices directly through the FreshBooks mobile app, which adds a layer of convenience for those on the go. When we tested FreshBooks, we found that it offers all of the essential accounting features that small businesses need. However, we were particularly impressed by the software’s invoicing capabilities, which we discovered are far superior to those of many competitors we reviewed. We tested the software extensively and found creating and sending professional invoices straightforward and effortless.

The service delivers a neat experience depending on what kind of business you run, and if you’re a one-man-band then there’s very little to go wrong it seems. Any requirements over and above this selection and you’re best advised to contact FreshBooks for a custom deal. FreshBooks also gets a thumbs up for its try-free option, which lets you explore the package and cancel within 30 days if it’s not right for your needs. FreshBooks is a doddle to use, has the capacity to expand with your business needs and, thankfully, keeps those stress levels low as you build up your accounting profile. New features for this year include advanced search, the ability to download your own statements, Dropbox connectivity, new keyboard shortcuts and much more.

Can You Track Inventory With FreshBooks?

Next up, the Plus plan starts at $38 per month, followed by the Premium for $65 per month. The Select plan has no public pricing, so you’ll have to get in touch with them directly. During testing, we much preferred the experience of using FreshBooks, which has a considerably slicker and cleaner interface than its Xero. FreshBooks also deserves some credit for its excellent support options, including 24/7 support through an online chatbot.

FreshBooks offers a range of pricing plans tailored to different business needs. Their Lite plan is priced at $19 per month and is suitable for businesses with up to five clients. This plan includes basic invoicing, time tracking, and the ability to accept online payments. For businesses with a larger client base, the Plus plan is available at $33 monthly, supporting up to 50 clients.

FreshBooks Review: Features, Pros And Cons

  • You can wait until you’re finished to have FreshBooks create a final invoice, or you can bill in smaller increments.
  • In many reviews of FreshBooks, users praise the software’s ease of use and simplicity.
  • That number jumps to 50 billable clients with the Plus plan and then an unlimited number for the Premium plan.
  • Startups often begin at Lite, then over the first few years, they graduate on up the ladder as needed.
  • FreshBooks Payroll is also available as an additional service by consulting a specialist.

FreshBooks is a web-based accounting solution that’s designed with small business owners and sole proprietors in mind. If pricing is a concern, Xero offers more affordable options, with its basic plan (Early) starting at just $15 per month. For an even better deal, Xero provides a discount that lowers the price to $0.75 per month for the first three months.

Additional fees

The one thing that hasn’t changed over the years is FreshBooks’ great customer support. FreshBooks highly values its customer service, so much so that every FreshBooks employee spends their first month in customer support. Read on for our full FreshBooks review and see if this accounting software is right for you. There aren’t many differences between the Premium plan and the Select plan, other than the fact that the Select plan gives businesses access to personalised support. FreshBooks has four pricing plans in total, one of which has custom pricing. Once you know which plan your company falls into, it’s important to know which features you’re looking for that best suit your needs.

We’ve developed robust testing scenarios to use the software in the same way you will. We leverage our own first-hand, practical experience with the tools, complemented by interviews with additional users, experts, and software vendors. Being able to connect financial institutions and set up payment gateways is essential to the functionality of FreshBooks. To set add your business bank account, you’ll need enter your login credentials, and FreshBooks will import account transactions. Depending on the financial institution, this takes anywhere from a few minutes to a few hours. FreshBooks receives predominantly positive reviews from its customers.

FreshBooks offers a generous 30-day free trial, allowing potential users to explore the platform without any financial commitment. For those ready to commit, paying annually instead of monthly grants a 10% discount. This can be a smart choice for businesses looking to save on costs while enjoying the full suite of FreshBooks features. For instance, while the mobile app is handy for invoicing and time tracking, it lacks the capability to generate detailed reports on the go. Additionally, the software offers limited features for inventory management, which may be a drawback for businesses that need to keep track of physical stock.

Every project has its own overview where you can review progress and communicate with team members. You’ll be able to keep track of the projects profitability based on the number of hours your clients or freelancers bill. What started as a simple invoicing solution evolved into a full-featured, double-entry, online accounting app for small businesses. We like that FreshBooks includes bank reconciliation tools so you won’t have to manually reconcile your business bank account. Transactions feed in automatically, meaning FreshBooks offers continuous reconciliation rather than end-of-month reconciling – a feature not offered by other competitors we reviewed.

This means that businesses handling protected health information (PHI) should look for other accounting tools designed to meet HIPAA requirements. FreshBooks is more suited for general small businesses, freelancers, and service-based companies that do not manage sensitive health data. FreshBooks is one of the easiest accounting software platforms I’ve tested. Its intuitive design, clean interface, and straightforward workflows make it simple for users with little to no accounting experience to navigate. You probably already know FreshBooks is among the most popular accounting software out there, but you need to better understand what’s good and not so good about it. This in-depth FreshBooks review will walk you through the pros and cons, features, and functionality to help guide you to better understand its capabilities and suitability for your scenario.

Catch up on CNBC Select’s in-depth coverage of credit cards, banking and money, and follow us on TikTok, Facebook, Instagram and Twitter to stay up to date. On the left side of the screen, you’ll find a menu of the program’s primary categories. Each feature’s individual screen is well designed for simplicity and user-friendliness, with color-coded buttons and text that help direct the user’s attention.

No credit card or banking information is required, and you can cancel the service anytime. FreshBooks syncs with more than 14,000 financial institutions and automatically imports your data through a secure 128-bit SSL encryption. You upload your expenses or capture them using the mobile app, then assign them to clients and attach them to invoices for reimbursement.

This is FreshBooks’ most popular plan and includes features like recurring invoices and late fee charges. For those needing more, the Premium plan is $60 per month and offers unlimited client billing along with advanced reporting features. Finally, the Select plan is a custom-priced option designed for large enterprises requiring personalized support and additional features.

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